Is the answer to your Ruzzle question not included below? Please leave a comment. If we do not know the answer to the question we will forward the question to the Ruzzle developers. In that case it could certainly be a while before we can get back to you with the answer.
- How can I enable and disable the Ruzzle notifications?
- My Ruzzle account seems to be hacked!
- Problems with updating or downloading Ruzzle?
- Why is Rumble now called Ruzzle?
- How does the scoring work in Ruzzle?
- Can I watch the Ruzzle tutorial again?
- How can I practice Ruzzle by myself?
- My friends have much cooler profile pictures! How can I change mine?
- What is skill level or Ruzzle ranking?
- I am losing many games. How can I improve my Ruzzle score?
- I forgot my password. What should I do?
- Why do I lose a game even when the last round has not been played?
- Can I remove games from the list of completed games?
- What is the difference between Ruzzle Free and Ruzzle Premium?
- Where did all my old games go?
- How do I remove friends?
- How do I change my Ruzze username?
- How do I cancel my Ruzzle account?
- Another Ruzzle player is bothering me on the chat. What can I do to block him or her?
- The sound of Ruzzle is no longer working!
How can I enable and disable the Ruzzle notifications?
One players wants notifications, the other might not. Don’t worry. Using the settings on your iPhone or iPad you can manage the notifications and indicate which type of notifications you would like to receive. According to our information, the notifications on iOS are quiet. For an Android device you can change the settings for notifications in the app itself.
My Ruzzle account seems to be hacked!
Are you being bothered by a number of Italians, are games played for you? Then it is time to send an email to the developers of Ruzzle. What the developers need is you username, email address and a description of the problem. You can send this to info[at]ruzzle-game.com.
Problems with updating or downloading Ruzzle?
If you have a problem with the App Store, you should contact Apple, or Google in case you are using an Android device. The developers of Ruzzle are not involved in the purchasing and downloading process.
Why is Rumble now called Ruzzle?
Read more about why Rumble is now called Ruzzle on this page about Ruzzle free.
How does the scoring work in Ruzzle?
Read on our page with Ruzzle tips exactly how the Ruzzle scoring system works.
Can I watch the Ruzzle tutorial again?
Look at ‘Help’ under ‘Settings & Help’. You will arrive at the ‘Settings & Help’ page by clicking in the top right corner of the beginning screen of the app.
How can I practice Ruzzle by myself?
At the start screen, click ‘Start new game’. Next, choose for ‘Practice mode. Here you can practice separate rounds offline. On our website we recently notified you that this is now available for Ruzzle free. For more information you can check the messages below:
My friends have much cooler profile pictures! How can I change mine?
Go to ‘Settings & Help’. Under ‘Settings’, choose ‘Account settings’ and go to ‘Select profile pictures.’
What is skill level or Ruzzle ranking?
Ruzzle game calculates your skill level on the basis of an algorithm. Put simply, whenever you beat other Ruzzle players your skill level will increase, and whenever you lose your skill level will decrease. The amount of points that you gain or lose depends on the skill level of your opponent.
What it comes down to:
- Lose to someone that is worse, and your Ruzzle ranking will decrease significantly;
- Beat someone that is better, and your player level will increase significantly;
- Beat someone that is much worse, and it is possible that your player level will not increase at all because it is almost a given that you will win.
In any case, we cannot give you further information if your experience is otherwise. The information above is the information that we received from the Ruzzle developers.
I am losing many games. How can I improve my Ruzzle score?
Make sure to use the bonus tiles as often as you can. The TW (triple word value, red colour) and DW (double word value, yellow colour) are the most valuable bonus tiles. Besides that, there is TL (triple letter value, blue colour) and DL (double letter value, green colour). For more elaborate explanations with examples you can go the page with Ruzzle tips, which features an in-depth explanation of the Ruzzle scoring system.
I forgot my password. What should I do?
Click on ‘Forgot password’ at the login screen. Ruzzle will send you an email with a link to reset your password.
If you did not fill in your email, there is no possibility to reset and you will normally have to start over with a new Ruzzle account. However, the developers or the Ruzzle app are always willing to see how they can help you. If you send an email to info[at]ruzzle-game.com and explain the situation, they might be able to offer a solution.
On our Dutch fan site there have been Ruzzle players that were convinced that they filled out the email address, but did not receive a password. Also in this situation we recommend that you send an email to info[at]ruzzle-game.com The reason for not receiving a password is often that when registering, you made a mistake when filling out your email address.
Why do I lose a game even when the last round has not been played?
If you wait longer than 72 hours for taking a turn, Ruzzle will appoint your opponent as the winner.
Can I remove games from the list of completed games?
Yes! Click on the ‘x’ on the right.
What is the difference between Ruzzle Free and Ruzzle Premium?
In the free version, the number of game is limited. The paid version offers an unlimited amount of games. Also, the paid version includes fun statistics and the possibility to see all possible words after the round is over. This can only improve your game!
Where did all my old games go?
At the moment you can only view the last 10 played games in the list ‘Completed games.’ These games will be saved for a maximum of one week.
How do I remove friends?
In Ruzzle Android, you can remove friends by pressing and holding the name of your friend and then choose ‘remove’. In iOS you can move your finger from left right across the name of your friend, and choose ‘remove’.
How do I change my Ruzze username?
You cannot change your username in Ruzzle. If you want to play under another username, there is no other option but to create a new Ruzzle account.
How do I cancel my Ruzzle account?
You cannot change your Ruzzle account. Just stop playing, and at some point your account will be removed.
Another Ruzzle player is bothering me on the chat. What can I do to block him or her?
Send a screenshot of the chat to info[at]ruzzle-game.com (the developers of the word game Ruzzle).
The sound of Ruzzle is no longer working!
Unfortunately we regularly receive questions about the sound not working in Ruzzle. Of course this is very annoying. We have repeatedly put this issue forward to the Ruzzle developers. What it comes down to is that reinstalling the app should work. Also make sure that you are using the most recent version and try and restart your phone. Does none of these suggestions work? Then even Ruzzle cannot help you further. Make use of these tips, and if it does not work out, send an email to info[at]ruzzle-game.com. This is the email address of the developers of Ruzzle.
Also take a look at the following posts about this problem.
- 21 January 2014 Advice for users having a hard time with sound going off.