Ruzzle chat problem is solved!
On request of the Ruzzle developers we asked you for information about the device you use to play Ruzzle, and the OS version that is installed on this device. In the end, however, it turned out to be a problem on the Ruzzle servers.
If new problems arise, you know where to find us!
First of all, the chat problem is supposed to be solved now. It was a server side problem and had nothing to do with what device you play on. Ruzzle team
the chat often stops working. my messages to my friend disappear. strange thing is that it happens with one friend while if i try msging with another player it works fine. is this a application bug?
I would like to know why if I send a message in ruzzle why it vanishes ? Press send and goes blank? Also how can we tell if a person has deleted there account? Would there name still appear? Hope you can solve or answer these 2 questions . Many thanks .
Zeros keep showing up as my score but I didn’t even play the round. What causes this?
I have a ruzzle account it wont let me log back in I know my user name and password is right it keeps kicking me off I can’t even login with facebook or create a new a new one can anyone help me what’s the problem it would be very much appreciated thanks
WHENEVER MY GAMES ARE READY TO BE PLAYED ;ONLY THE COMPETITORS NAMES COMES UP AND NOTHING ELSE COMES UP.
My Ruzzle board was moving so slow that I had to wait about 5 minutes between rounds. It buffered forever between games and took forever. I called iTunes and they said to uninstall the game and download it again. I had the premium game on my phone but my computer was hacked so now I don’t have a credit card to give to iTunes. I haven’t played Ruzzle for about a week.
Hi Rosanna, sorry that we didn’t respond to your message. You probably know about the article “Beta testing completed, download Ruzzle 1.7.2 for iOS!“, so we hope the waiting issue is solved! I don’t think you have to register your creditcard to use Ruzzle premium again, try to recover Ruzzle premium.
when the round symbols of other countries posts to the opponents face does that mean they are in that country playing Ruzzle? Or can the symbol from a country be posted ny the opponent even if they are not in that country?
Hi Deborah, this I copied for you from our Dutch Ruzzle FAQ.
I’m having problems with the chat on my Ruzzle games. I can see a message from a friend but when I try to reply and hit send, it shows up and then disappears. I would just like to know what could be wrong?
Do you still have this problem Susan?
Hello
In december 2014, I have exactly the same problem with only one player. He can play and send me message,I can play with him but my chat message disappear when I live the chat.
I tried to communicate with Ruzzlz Support since 26th of November without success. I’m french user and english communication is difficult for me.
Thanks in advance for a solution.
regards
Please update my highest round scores! Thnx,Annemarie Conrod.
Hi, I’d like to know why my highest game score hasn’t been updated! I’ve played several rounds winning over 2200, n 2600 which I’ve save photos of. You updated my round scrore and my highest word count, but neglected to update the highest round
Where do I report problems with Ruzzle? I love the game but am finding that I have a few problems and it doesn’t always work properly. It reacts that I have entered a word that I know I have not entered many times during several different games.
Hi, you can report it here and we will contact the developers for you or you can send them a message to info[at]ruzzle-game.com.
I just downloaded Ruzzle. Now where do I go to play it online on my apple computer?
Hi, Ruzzle is only for mobile devices, not for PC.